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General Questions

Why do global chemical giants choose our die plates?

DOMIC has been specializing in the design and manufacture of die plates for more than 20 years, and has developed in-house: pelletizing belt material and metal-ceramic knives, which increase the life of the stencils by 300%.

We are ISO 9001 certified, CE safety certified and ROHS certified.

We have supplied pelletizing die plates for BASF LLDPE production line, Wanhua Chemical PP project, Saudi Aramco HDPE plant.

Which brands of underwater pelletizing equipment are our pelletizing die plates suitable for?

DOMIC offer die plates for all renowned underwater pelletizings, including WP, JSW, KOBE, Coperion, BKG, MAAG, AUTOMATIC, and others.

Can you assist us with product design?

Of course, DOMIC can help you. Our design is based on your specific process requirements and includes calculations and system simulations for materials, heating methods, number of holes, hole ratios and more.

Sales Questions

How to get a quote?

You can request a quotation by clearly expressing to us your requirements (equipment type and operating parameters), drawings or samples.

How long does your quote take?

After you send your request, we need 1~2 days to analyze and quote.

How long does it take to receive my order after shipping?

Delivery time for pelletizing die plate: 1 to 3 months,.Delivery time for pelletizing knives: 15 to 45 days.

The exact time also depends on the products and quantity you order.

After Purchase Questions

Can I request a refund or exchange if there is a problem with the product?

YES. If the product is damaged due to our reasons (negligent packaging, improper transportation, etc.), we will take full responsibility and offer refunds, exchanges and compensation packages.

Do you offer a global delivery service?

YES. We choose internationally recognized courier companies such as DHL, FedEx and UPS for global delivery services, including air, road and sea freight.

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